Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Resolution Warranty

  • Our crew of specialists will try their best to respond to your advice inquiries in about 1 hour. If, however, the difficulty you have encountered needs aid from the Administrators’ =Team,= we will forward the ticket to the person on shift and will post a note to inform you.

  • Top quality support service

  • Expert Client Assist Service

  • We’ll be working for you 24x7 to provide help and technical support and also to aid you with any difficulty that you could possibly encounter when handling your virtual server. We’re able to support you with all pre–installed software packages, including your OS, server management panel (with regards to the VPS type) and the Website Control Panel produced completely by our company.

  • Intuitive help center

  • An Informative Help Section

  • In the Website Control Panel that is offered at zero cost in your virtual server, you’ll find an interesting Help section, that includes all you should have knowledge of when administering your websites and programs. We have incorporated a range of how–to articles and video courses that demonstrate the fundamental website supervision tasks in an easy to read fashion.