1 hour ticket response
Fast support is our primary task and that is why we’ve got a team of knowledgeable customer service technicians who are ready to provide a fast reply to any question that you might possibly have. Just post your support ticket from the Website Control Panel and we’ll respond back to you within 1 hour at the latest. As a matter of fact, we work hard and aim for a twenty–minute technical support ticket response time.
A Top–Quality Client Care Service
We’ve got a team of web hosting support techs who are prepared to reply to all your inquiries anytime you are in need of help. The vast majority of our support team representatives have many years of experience in the hosting industry, which implies that you can constantly count on rapid and comprehensive answers to your problems.
An Easy–to–Navigate Help Section
Integrated into the Website Control Panel is an intuitive Help Center, which offers you different information sources. You can browse through a routinely updated knowledgebase featuring web hosting account management articles and website management articles, check our instructional video tutorials or consult our F.A.Q. library.