Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help section integrated into our Website Control Panel offers a collection of help articles and regularly asked questions. Aimed toward fixing any common problem that you could encounter, they are contributed by our support team of qualified technicians.

  • Top quality support service

  • How–To Videos

  • If you prefer to see how a task is carried out or how a problem is remedied, rather than just reading about it, then take a look at our compilation of instructional video tutorials. They cover various topics and will help you swiftly learn how to work with the Website Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 help desk service with a sixty–minute ticket response time guarantee. A team of practiced technical support engineers will be at your disposal to attend to all the inquiries that you might have. During non–busy hours, a reply will be supplied in even less than 20 minutes.