Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? Which services precisely could VPS and dedicated server users take full advantage of?
Aside from having more resources, a very good reason why you could get your own hosting server and use it instead of a shared hosting plan is that you can install and run a wide selection of software. With a shared account, you can use programs, that do not require root access and aren't set up server-side, so when you need specific software for your sites, you can't set it up on a shared web server. This isn't so with a hosting server of your own in which you could install everything you want. The downside is that you may not have much experience and taking care of your own hosting server is more challenging that managing a shared web hosting account in which the company manages the majority of things. This is why we offer an extra service for our hosting server packages called Installation & Troubleshooting and you can take full advantage of it any time you come across any issues with the management of your server.
Installation and Troubleshooting in VPS Servers
You may add the upgrade with a few mouse clicks whenever you need it and regardless of the VPS servers
package deal that you have chosen. This can be done either during the order procedure when you think that you'll need help from the very beginning or later on from the VPS billing CP in the event that you have problems with any software on the web server. Our expert administrators can set up or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade offers an hour of custom work and you can use it at any time. The majority of tasks take less than that, hence the remaining time shall be available for the future and you will be able to see it in the billing CP constantly. You'll be able to use the upgrade as a separate service or on top of the 30 minutes of custom work which are an element of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated servers
and provided you add it, our experienced admins shall be able to assist you with everything on your server. For example setting up any third-party software which you might want to use on the hosting server and troubleshooting any script which operates badly or doesn't run at all. Our upgrade features 60 minutes of work and in case a certain task is not very time-consuming, we will add the remaining time to your account. You'll be able to discover how many minutes are left within your billing CP and use them when you need assistance again. The Installation & Troubleshooting upgrade could be ordered at any time, so in case you require something to be set up in the very beginning, you can add it to your order during the sign up process, while if you require assistance later on, you can add it from the server billing area. Thirty minutes of custom work are provided with our Managed Services pack also, but just in case you need additional work to be performed on the server, the Installation & Troubleshooting upgrade will be a guarantee that your apps will be installed and set up in the best feasible way.