Extensive Online Documentation
Find out more about Online Documentation and why it can be beneficial to have an in-depth documentation on hand all of the time.
Although the web hosting service provided by the different companies is de facto identical, every provider has a personalized platform with its own tweaks and different ways to accomplish specific things. In this situation, an exhaustive knowledge base will be unbelievably useful both for persons with little to no experience and for technically accomplished users who will ultimately find out how specific tasks are done, but will lose some time meanwhile. The objective of such a knowledge base is to help make the service fast and easy to use, saving users both time and effort. The end result is more contented customers, since they can easily find the information they are looking for, and considerably less work for the technical support team, because usually the vast majority of the inquiries and difficulties that clients have are already enumerated in the knowledge base. Given that the articles themselves are professionally written and encompass more topics, you will be able to learn more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Hosting
If you get a hosting
package from our company, you will acquire access to our exhaustive online documentation where you will see info about just about everything connected with our hosting solutions. The topics cover anything from how to create an email account on your mobile phone, to how to accomplish different things using an .htaccess config file. The articles are written in a simple-to-grasp fashion and offer elaborate guidelines on how to perform a certain operation in your Hepsia Control Panel. You can also find information that is not directly associated with Hepsia, for instance one that concerns software applications on your desktop PC. The complete archive of articles will be located in the Control Panel’s Help section, but the ones that are related to a particular section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you will be able to acquaint yourself with pretty much everything about your account.
Extensive Online Documentation in Semi-dedicated Servers
We’ve compiled a comprehensive knowledge base for all our present and prospective customers, so if you get a semi-dedicated server
account from our company, you will be able to find any information that you’re searching for at any time. We have an abundance of informational help articles, which will help you better understand what is happening in your semi-dedicated account – "What’s PHP?" and "What are file access permissions?" are just 2 examples. Our comprehensive tutorials will help you do anything you want – extract the contents of an archive, import a MySQL database, forward a domain
, and so on. Besides, we’ve also got troubleshooting guidelines, which will enable you to discover what causes a given problem and the feasible solutions for it. In case you’re not able to send emails or your domain opens an HTTP 500 error message, for instance, you can consult our knowledge base and solve the problem without delay. You can access the articles through any Control Panel section, as well as through the dedicated Help section.